How can we help?

Browse by topic

• Cardholder Capabilities Learn more about the features available to your cardholder
• Card Order Order, ship, and replace True Link Visa Prepaid Cards
• Spending Settings Set Spending Settings to easily manage the card
• Funding Connect or remove a bank account, schedule transfers, and learn about funding timelines
• Card Activation Activate your card, change a PIN, and learn about identity verification requirements.
• Transactions Learn about pending, blocked, and fraudulent transactions and how you can manage them
• Account Management Learn more about how to best manage your True Link Account.
• Fees Learn about the fees associated with the True Link Card, and how to avoid fees charged by ATMs
• Contacting our Support Team How to reach our Customer Support Team, and which channel would best for you
• True Link Wallet The True Link Wallet is a new feature designed to give Administrators greater flexibility to manage cardholder funds.