Card Activation
Activate your card, change a PIN, and learn about identity verification requirements.
8 articles
- How to Temporarily Deactivate a Card If a cardholder believes their True Link Visa® Prepaid Card has been lost or stolen, please immediately deactivate th...
- Identity Verification Requirements In this article, you’ll learn about the identity verification requirements for having a True Link Visa® Prepaid Card ...
- True Link Visa® Prepaid Card: Overview The True Link Visa® Prepaid Card is a reloadable payment card. It helps address the unique life challenges faced by ...
- Lifting a Temporary Fraud Block A True Link Visa Card can have a temporary block placed on the card for a few reasons: The cardholder enters an incor...
- How to Handle a Merchant PIN Request Situations where a merchant requests a PIN and the cardholder either does not have a PIN or cannot remember the PIN c...
- Set or change a PIN A PIN is a personal identification number, a security code for each True Link Visa® Prepaid Card. Once the Card is ac...
- Additional Identification Documents We are required by the federal government to complete an identity verification for each cardholder.We first attempt t...
- Activate a True Link Visa® Prepaid Card A True Link Visa® Prepaid Card can be activated as soon as it arrives in the mail. Once the Card is activated, cardho...