Card Order
Order, ship, and replace True Link Visa Prepaid Cards
11 articles
- My Card Order Didn't Arrive We're sorry to hear that your True Link Visa® Prepaid Card hasn't arrived yet. As a general shipping timeline, we exp...
- Replace a Damaged Card If a True Link Visa® Prepaid Card becomes damaged or inoperable, you can order a replacement Card in such a way that ...
- Does True Link offer EMV Chip Cards? True Link has released EMV Chip Cards to all of our customers! All new and replacement Card orders now come with an E...
- Replacing an Expiring Card OverviewTrue Link Visa Cards expire on the last day of the month listed as the expiration date. For example, a card w...
- Shipping Methods and Expedited Delivery Most of our customers choose to order a True Link Visa® Prepaid Card with standard delivery, but you can opt for expe...
- Ordering a replacement Card In most cases, when ordering a replacement True Link Visa® Card, you will see three options for how you can request y...
- Temporarily Deactivate and Replace a Lost or Stolen Card If a cardholder believes their True Link Visa® Prepaid Card has been lost or stolen, please immediately deactivate th...
- Order Multiple Cards at Once If you would like to order 10 or more True Link Visa® Prepaid Cards, we are happy to help streamline this process for...
- Order Additional Cards Please be aware that this feature is not enabled by default for all customers. If you are unable to find the button r...
- Card Programs We offer different Card programs to meet specific customer needs. On our website and Card order form, you may see the...
- True Link Visa® Prepaid Card: Overview The True Link Visa® Prepaid Card is a reloadable payment card. It helps address the unique life challenges faced by o...