Cardholder Capabilities
Card Order
- Replace a Damaged Card
- Does True Link offer EMV Chip Cards?
- Upcoming Card Expiration
- Shipping Methods and Expedited Delivery
- Ordering a replacement Card
- Temporarily Deactivate and Replace a Lost or Stolen Card
Spending Settings
- Managing Merchandise Purchases at a Merchant
- Temporary Overrides
- Spending Limits
- Spending Categories
- Merchant Exceptions
- Top-Line Protections
Funding
- Review Upcoming Transfers
- Funding Availability for Non-Activated Cards
- How to Create Recurring Transfers
- Managing Recurring Transfers
- How to Process an Emergency Transfer
- Fund Multiple Cards at Once
Card Activation
- Identity Verification Requirements
- True Link Visa® Prepaid Card: Overview
- Lifting a Temporary Fraud Block
- How to Handle a Merchant PIN Request
- Set or change a PIN
- Additional Identification Documents
Transactions
- Review Reasons for Declined Transactions
- Mobile Payment Apps and Mobile Wallets
- Disputing Fraudulent Transactions or Service Errors
- Fraudulent Transactions
- Merchant Returns and Refunds
- Blocked Transactions
Account Management
- Add an Administrator
- Administrator Access Code Management
- Card and Account Security
- Close a Card
- Customize Alerts
- Download our mobile app