Review Spending Settings

Cardholders can review which categories are allowed or blocked on their True Link Visa® Prepaid Card. 

Review Spending Settings

Cardholders can review their card’s Spending Settings in the following ways:

Option 1 - True Link Financial mobile app

Cardholders can download and log in to the mobile app to review their card’s Spending Settings. Spending Categories will be shown as blocked or allowed, and cardholders cannot change these settings.

Option 2 - Online dashboard

Cardholders can go to our website (https://member.truelinkfinancial.com/sign-in) and log in using the last 4 digits of their Card number, the last 4 digits of their Social Security number, and their date of birth. Once they log in, cardholders can review their Spending Settings from the home page. Spending Categories will be shown as blocked or allowed, and cardholders cannot change these settings.

Option 3 - Customer Support

Cardholders can receive information on recently declined transactions by contacting our Customer Support team.