A cardholder can review recent transactions made on their True Link Visa® Prepaid Card. This allows cardholders to keep track of purchases and helps protect against rare cases of fraud or merchant error.
Recent transactions
Cardholders can review recent transactions in the following ways:
Option 1 - True Link Financial mobile app: Cardholders can download and log in to the mobile app to review transactions from the last 90 days.
- The first three transaction attempts are shown on the home page
- Both approved and blocked transactions are displayed
- Cardholders can select a transaction to open and see more details about a transaction
- Cardholders can tap “See All Transactions” to review all transactions from the last 90 days
Option 2 - Online dashboard: Cardholders can go to our website (https://member.truelinkfinancial.com/sign-in) and log in using the last 4 digits of the Card number, the last 4 digits of their Social Security number, and their date of birth.
- Once they log in, cardholders can view all transactions from the last 90 days from the home page
- Cardholders can click “Show transaction details” to open and see more details about a transaction
Option 3 - Automated phone system: Cardholders can call 1-800-299-7646 to review recent transactions through True Link’s 24/7 automated phone system.
- Press 8 to hear the 10 most recent transactions on the card.
- Enter the last 4 digits of the Card number.
- Enter the 4 digits of the year the cardholder was born.
- Enter the last 4 digits of the cardholder Social Security number.
- Once the information is confirmed, recent transactions will be read to the caller.
Option 4 - Customer Support: Cardholders can receive information on recent transactions by contacting our Customer Support team.